Suporte

Estamos aqui para ajudar. Consulte as perguntas frequentes ou envie-nos uma mensagem.

Perguntas frequentes

How do I install VideoRecompress Studio? +
Download the installer from our download page, run the setup wizard, and follow the on-screen instructions. The installer includes FFmpeg and all required runtimes. No additional software is needed.
What are the system requirements? +
Windows 10 ou Windows 11 (64 bits). Processador de dois nucleos (quatro nucleos recomendado). Minimo de 4 GB de RAM (8 GB recomendado). 200 MB de espaco livre em disco para instalacao. A dedicated GPU (NVIDIA, Intel, or AMD) is recommended for hardware-accelerated encoding but is not required.
O que acontece apos o periodo de avaliacao expirar? +
Apos 30 dias, o software adicionara uma pequena marca de agua aos ficheiros processados. Pode adquirir uma licenca a qualquer momento para remover a marca de agua e continuar a utilizar todas as funcionalidades sem limites.
How do I activate my license key? +
Open the application, go to Settings, and click "Enter License Key." Paste the key you received by email and click Activate. Your license is validated instantly and unlocks all features permanently.
Hardware acceleration is not detected. What should I do? +
Make sure your GPU drivers are up to date. NVIDIA users need the latest Game Ready or Studio driver. Intel users need the latest Graphics driver. AMD users need the latest Adrenalin driver. If hardware encoding is still unavailable, the software will automatically fall back to high-quality software encoding.
Will recompression reduce my video quality? +
With the default presets, quality loss is virtually imperceptible. The CRF (Constant Rate Factor) values are carefully chosen to balance file size and visual quality. Lower CRF values preserve more detail at the cost of larger files. You can always adjust the CRF manually for full control.
Que formatos de video sao suportados? +
VideoRecompress Studio le mais de 20 formatos de video, incluindo MP4, MKV, AVI, MOV, WMV, FLV, WEBM e outros. Codifica para H.264, H.265, AV1 e VP9.
Preciso de uma placa grafica potente? +
Nao. Uma placa grafica acelera significativamente a codificacao, mas o software recorre automaticamente a codificacao por software de alta qualidade se nao for detetada uma GPU compativel.
Can I use the command-line interface (CLI)? +
Yes. VideoRecompress Studio includes a CLI tool for automation and scripting. Usage: VideoRecompressStudio.CLI --input <dir> --preset phone_archive --output <dir>. Run VideoRecompressStudio.CLI --help for all available options. See the documentation for details.

Contacte-nos

You can also reach us directly at

support@contenta-videorecompress.com